Exchanges/Refunds

How do I return my boots?

Shipping label is valid for a maximum of 25 natural days from its activation date. Once the system shows the label as expired any product sent after the expiration date will not be accepted.

Warranty Return

The Warranty Period covers defects in materials and workmanship in products purchased from the Site, starts on the date of your purchase and lasts for 30 natural days. To return products, e-mail our Returns Department at customerservice2@corralboots.

Exchange policy

We reserve the right to refuse a refund or exchange if the product shows signs of wear or has been altered from its original condition in any way, in this instance, the item(s) will be sent back to you. You will receive an automatic email confirmatio

Refunds

Once we have received, the boots in our Warehouse allow up to three business days for it to be processed. The refund will be reflected in your bank account within 3-5 business days. 1. Contact us with the request for a return label at customerservic

Report a quality issue

For any quality issues with any boot product over the 30 natural days period or with obvious use you are required to provide the following; the order number, an explanation of the issue found, and pictures of both boots from the front, back, sides, i

Return Labels

Shipping label is valid for a maximum of 25 natural days from its activation date. Once the system shows the label as expired any product sent after the expiration date will not be accepted.