Shipping

Shipping options

We offer free shipping within the USA ONLY. Restrictions.

ETA

Items are usually shipped within the same day or the following business day. Shipping is usually 3-8 business days. During sale events, high demand or inventory shipping may be delayed between 3-7 business days. Low-stock or out-of-stock items may be

Exotics restrictions

Exotics restrictions According to California Penal may apply. Code, Fish, and Wildlife rules, we cannot sell exotics products such as python, crocodile, alligator and cobra within the state of California.

International

Estimated time of Arrival

Once your order is confirmed you will receive your product between 5-10 business days.

Lost Package

In the case of a lost package, we will open an investigation with the carrier which can take 8-15 business days or more before its conclusion. Whether it is on its way to the destination you provided or on its way to us for an exchange or a refund pr

Address update/ change

Due to different state tax restrictions (Florida, North Carolina, Texas, Georgia, Ohio, Virginia, Indiana, Michigan, Kentucky, and Illinois) we will not be able to modify the address once an order has been completed (unless is a spelling correction o

Stolen package

We are not liable for any stolen packages; we will not be held liable to provide a replacement, credit, partial credit, partial refund or refund for the products in case of theft. In case of a stolen package that has been delivered by the carrier, yo