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Have questions about your order, a return, or warranty claims? Reach out to our team:<ul style="margin-bottom:0cm;margin-top:0cm;" type="disc"><li style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Calibri&quot;,sans-serif;text-align:justify;">Email:&#xA0;customerservice2@corralboots.com or webshop@corralboots.com</li><li style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Calibri&quot;,sans-serif;text-align:justify;">Website Live Chat</li><li style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:0cm;line-height:115%;font-size:16px;font-family:&quot;Calibri&quot;,sans-serif;text-align:justify;">Phone:&#xA0;956-720-4152 or 956-429-7065</li></ul>

Have questions about your order, a return, or warranty claims? Reach out to our team:

Need Help? Contact Us

Returns, Exchanges, & Warranty

Boot care

Fit (size chart)

Boots Anatomy

Boots Features

How do I know if my order was accepted?

Can I cancel or modify my order after placing it?

Can I use payment installment services like Shop Pay?

Why am I being asked to verify my identity?

Do you price match or offer price adjustments?

Ordering & Payments

Where do you ship?

What are your processing and delivery times?

Can I change my shipping address after placing an order?

How does expedited shipping work?

What if my package is lost or stolen?

Shipping & Delivery

Can I combine discount codes or promotions?

How does the Military Discount work?

What happens if my promo code isn't working?

How do Gift Certificates work?

Promotions, Discounts, & Gift Certificates

Are slight differences in leather or handmade details a defect?

Product Characteristics & Natural Variations

What is Corral's Loyaty Rewards?

How do I join?

How do I earn my rewards?

How do I receive my rewards?

How do I redeem my rewards?

What can I use my rewards on?

When can I use my rewards?

What happens to my rewards if I make a return?

Do my rewards expire?

What if I don't receive my rewards?

Is there a limit to how many points I can earn?

How can I get a birthday reward?

Loyalty Rewards

What is your return and exchange window?

What are the rules for exchanges?

What condition must items be in to qualify for a return?

How do I ship my return?

Are there any non-returnable items?

What is your product warranty?

Military discounts

Exchanges and Returns

Stolen package

What payment methods do you accept?

Need Help? Contact UsUpdated 3 hours ago